Are you a parts person that thrives on getting the right part, at the right time, at the right price to satisfy your internal and external customers? Working for the Canadian leader in material handling as a senior parts correspondent you would need to be highly responsive and manage a large volume of requests from our regional field technicians, our service shop, sales representative, depots and external customers.  You would use your mechanical parts knowledge of sweepers, scrubbers and forklifts to help source and secure parts for central region and our external customers’ keeping their stock and equipment running.

The Parts Correspondent will pivot primarily between taking and making phone calls, looking up vendor information, sourcing, buying, follow up and order fulfillment administration. Your attention to detail will be the key to success when completing the administrative portion of your tasks such as entering orders, managing warranty documents and purchase orders.  The correspondent will keep an eye on inventory for accuracy and adequate stock, maximizing our sales and order time.   Your computer and internet savvy is clearly a benefit as you navigate a variety of vendor ordering systems to achieve your goals.

The Parts Department is a dynamic team who works together for a common goal: client satisfaction.  At Johnston Equipment every client and employee is valued and important.  

We offer our employees:

• A stable company who stands behind 65+ years of business excellence

• Competitive compensation
• Work/Life balance
• The chance to expand your professional and personal skills
• Learning with a national leader in a most critical industry, material handling

Here at Johnston we believe that attitude is everything so bring your “make a difference” personality and strong work ethic and be ready to succeed!

The ideal candidate is organized, communicates effectively with others, and enjoys multitasking in a fast-paced environment. They enjoy working in between administrative tasks to warehouse tasks, and is a team player to assist their peers in tasks such as lifting. 

Goals: 

• Ensure the accurate parts inventory within the warehouse
• Manage the efficiency of shipping and receiving
• Ensure that parts are organized in a timely manner, and that inventory is optimal for use in the shop and by Road Service Technicians

Key Work Activities:

• Respond to all incoming parts calls, e-mails and faxes in a timely manner
• Research parts numbers for technicians, shop work orders and customers
• Respond to technical inquiries from factories
• Process all parts orders on the JDE system
• Prepare quotes

• Place parts orders with vendors

• Create purchase orders in system and review open orders regularly Ensure correct parts pricing and communicate changes
• Obtain delivery dates on backordered items and update system with back order dates
• Inform technicians of backordered items from vendors
• Complete weekly and monthly billings and replenishments of consignment inventories
• Prepare bi-weekly temporary van stock for all vans

• Complete daily invoicing of shipped orders

• Code all invoices as per purchases made by department ensuring receipt of items and accuracy
• Perform annual parts inventory

You can make a difference: Parts Correspondents directly impact inventory availability, parts flow to the shop and to customers for the repair of equipment.  Purchasing parts at competitive prices directly impacts our costs per unit which affect our margins and profits. Providing parts in a timely and efficient manner satisfies all internal and external customers and ensures equipment is repaired and up and running as quickly as possible which directly impact internal and external customers’ productivity and satisfaction with GNJ services.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care.  Live the values.  Reap the rewards.